You can apply for replacement for up to 1 days from Delivery. You can email us at drssjena@gmail.com or you can WhatsApp us at 9265282922  (Mon – Sun: 10AM – 8PM). Our products go through quality check before shipping. Customized products are Not eligible for replacement policy. In case you discover a fault with the product, share image(s) of the product showing the fault right away. Further image(s) may be asked from the customer. There is no provision for reverse pickup. In case a product has been wrongly delivered, we will get it replaced, provided there is a genuine issue authorized by bharosemand.com team. Krishna sales (bharosemand.com) reserves the right to charge additional fees in case of design change, model change, product change and other scenarios, depending upon the situation of each case. bharosemand.com reserves the right to reject replacement for any of its customized product. If any customer violates the terms and conditions of Krishna sales (bharosemand.com) their account may be terminated and services rendered may be withdrawn.

For any kind of replacement Process ..

• 360° degree unboxing is compulsory
• Need docket number too in video
• Unboxing Means from show seal pack parcel in video to complete open checking of product and showing defect if any found in video
• Do complain same day of delivery
• Video should be more then 3 Min. otherwise no complaint accept.

Refund Policy

You can apply for refund within 1 hours of placing the order. Once the order has gone for printing, amount cannot refunded. Payments refunded will be credited to the original mode of payment within 1 to 7 working days. For refunds you can mail us at hello Krishna sales (bharosemand.com) The timeline also depends upon bank’s pay out cycle. In case the product has already been printed, printing charges may be deducted in such cases. To be eligible for refund, payment should have been successfully made as per the respective bank. Printing and Shipping fee are non-refundable.